This Privacy Policy template is provided for general guidance and does not constitute legal advice.

Privacy Policy

Last updated: 21 January 2026

Lemon Rose Properties ("we", "us", "our") is dedicated to safeguarding your privacy and ensuring your personal information is handled with care. This Privacy Policy sets out the ways in which we collect, use, store, and protect your personal data whenever you visit our website, get in touch with us, or engage with our property-related services.

This policy is written in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Lemon Rose Properties

Website: www.lemonroseproperties.co.uk

Email: [email protected]

We operate as a property sourcing and property-related services business within the United Kingdom.

2. The Information We Collect

We may collect and process the following categories of personal data:

a) Information You Provide to Us

·       Full name

·       Email address

·       Phone number

·       Property details, including address, property type, and reason for selling

·       Any information submitted through contact forms, chat tools, lead capture forms, or email


 

b) Information Collected Automatically

·       IP address

·       Browser type and version

·       Pages visited and time spent on our website

·       Device and operating system information

This information helps us to enhance our website’s performance and the overall user experience.

3. How We Use Your Information

We use your personal data for the following purposes:

·       To respond to enquiries and contact you regarding your property

·       To assess property opportunities and provide property-related services

·       To manage our CRM system and maintain accurate records

·       To improve our website and services

·       To comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

·       Consent – where you have given clear consent (for example, by submitting a form)

·       Legitimate interests – to operate and grow our business

·       Legal obligation – where required by law

You may withdraw your consent at any time.

5. How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures, including:

·       Secure servers and password-protected systems

·       Restricted access to personal information

·       Use of reputable third-party CRM and website providers, including Propernetics CRM, to securely collect, store, and manage property enquiries and contact details

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

6. Sharing Your Data

We do not sell your personal data. We may share your information with:

·       Trusted third-party service providers (such as website hosting, email providers, and Propernetics CRM)

·       Professional advisers (such as accountants and legal advisers)

·       Regulatory authorities where legally required

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. Cookies

Our website may use cookies to:

·       Improve website functionality

·       Analyse website traffic

·       Enhance user experience

You can control or disable cookies through your browser settings. For further details, please refer to our Cookie Policy, available on our website.

8. Your Data Protection Rights

You have the right to:

·       Access your personal data

·       Request correction of inaccurate data

·       Request deletion of your data

·       Restrict or object to processing

·       Request data portability

·       Withdraw consent at any time

To exercise your rights, please contact us using the details provided above.

9. Data Retention

We retain personal data only for as long as necessary for the relevant purposes:

·       Enquiry data: up to [X] years

·       CRM records: as required for business and legal purposes

Data is securely deleted when no longer required.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices and encourage you to review their policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated date will be shown at the top of the policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Lemon Rose Properties

Email: [email protected]

This Privacy Policy template is provided for general guidance and does not constitute legal advice.